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Booking Terms and Conditions:
Availability:
Please check our
AVAILABILITY CALENDAR
If Condo Oceana is not available
for your dates, please click here
to see a list of other properties that might be available and
suitable for you.
TO
RESERVE:
A 50% deposit is required to secure
the condo within 7 days of booking, with the balance due 45 days prior to your
rental check-in date. (Final balance due 90 days prior to arrival
for Christmas, New Years bookings.)
We accept personal cheques, money
orders or bank drafts for the initial deposit. The final payment must be made by
money order, bank draft or bank wire transfer--please inquiry about details.
We're sorry, credit cards are not accepted at this time.
A refundable damage deposit of
$250.00 US is payable with your final payment. The damage deposit will be refunded within
14 days of departure, after inspection of the condo for
damage or breakage of items.
A telephone deposit of $100.00 US is
payable to the Property Manager upon arrival at Condo Oceana if you plan to use
the telephone for long distance calls. The balance of the deposit will be refunded within 14 business days of receipt of the final
telephone bill. As long distance calls are very expensive from Mexico it
is suggested you have your friends and family call you if necessary.
The occupancy of the condo is
limited to the persons indicated on your confirmation. Exceeding this limit is a
direct violation of our rental agreement and a penalty of $100.00 US per extra
person per night will be levied and you could be asked to vacate the premises.
All rates are subject to change
without notice, but your booking will be honoured at the quoted rate once the
initial deposit has been received.
CHECK-IN time is 3:00 P.M.
CHECK-OUT time is 11:00 A.M.
PLEASE NOTE: As Condo Oceana
is a non-smoking home, we invite to you smoke outside or on the patio only,
please. We are sorry, but pets are not allowed.
CANCELLATION POLICY:
We recommend trip cancellation
insurance. Please click on
Insure my Trip.com
for information. We hope you don't have to cancel, but if it happens:
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During any cancellation, a
$250.00 non-refundable fee will be charged in addition to: |
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From
time of booking to 151 days prior to arrival, money received
is 90% refundable |
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150 to 90 days prior
to arrival, money received is 80% refundable |
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45 to 89 days prior
to arrival, money received is 40% refundable |
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44 or less days
prior to arrival total amount paid is non-refundable (88 days
for Christmas/New Year Bookings) |
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In all cases, if the property can be rebooked for the exact same dates
and at the same rate you will receive a full refund, less the
non-refundable cancellation fee |
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Any cancellation
requests must be submitted in writing and a confirmation of
receipt will be issued |
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